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Personalized Gifts by EtcTrade

Personalized Gifts by EtcTrade Store Details
409 customers have rated this store since March 2006

 
4.3
See all ratings
All Ratings
  • 3.3 Shipping charges
  • 4.3 Customer support
  • 4.4 Ease of finding what you are looking for
  • 4.3 Overall satisfaction
  • 4.2 Prices relative to other online merchants
  • 4.6 Availability of product you wanted
  • 4.4 Overall look and design of site
  • 4.3 Variety of shipping options
  • 4.3 On-time delivery - Product arrived when expected
  • 4.2 Product met expectations
  • 4.1 Would shop here again
  • 3.8 Order tracking
  • 4.5 Selection of products - Types of products available
  • 4.5 Clarity of product information
  • 4.4 Charges stated clearly before order submission
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: 30346 Esperanza
Rancho Santa Margarita CA 92688
UNITED STATES
Customer Service: Tel: 800-805-9508
Fax: 800-805-9539
Email: etctrade@etctrade.com
Web site: http://www.etctrade.com
Features & Services

Ordering Methods
Order phone number: 800-805-9508
Toll-free order phone number: 800-805-9508
Order fax number: 800-805-9539
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
5 Reviews TotalReviews 1 - 5 of about 5
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 2.5 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
Thursday, May 17, 2012 9:28 AM
Great product! Love your website!
  • 4.0 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
Friday, May 11, 2012 6:02 PM
I am satisfied. I have no complaints.
Easy to use
  • 4.5 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 4.5 
  • 3.0 Shipping charges
  • 4.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
by Mama C, Wednesday, May 09, 2012 8:19 AM
I am very pleased with the gift I ordered for my daughter's high school graduation. The personalized gift I ordered is beautiful and I know that she will love it too!
  • 0.5 Would shop here again
  • 0.5 Overall satisfaction
  • 0.5 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 2.5 Customer support
  • 0.5 Order tracking
  • 3.5 Availability of product you wanted
  • 4.0 
  • 3.5 Shipping charges
  • 4.0 Variety of shipping options
  • 3.5 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
  • 4.5 Selection of products - Types of products available
  • 4.0 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
  • 4.5 Clarity of product information
by LibbyK, Thursday, April 12, 2012 9:42 AM
All my correspondence was sent to my spam and I did not see it and therefore my order was cancelled. I'm dissatisfied
It's difficult to conduct a survey of this site when it's my first purchase and I haven't received the product yet. This survey should be sent after I receive the product.
  • 5.0 Overall look and design of site
  • 5.0 Selection of products - Types of products available
  • 5.0 Clarity of product information
  • 5.0 Prices relative to other online merchants
  • 5.0 Variety of shipping options
  • 2.0 Shipping charges
  • 5.0 
  • 5.0 Ease of finding what you are looking for
  • 5.0 Charges stated clearly before order submission
Tuesday, April 10, 2012 11:19 AM
I have not received it yet
 
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