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The Bradford Exchange Online

The Bradford Exchange Online Store Details
21,329 customers have rated this store since December 2000

 
4
See all ratings
All Ratings
  • 3.8 Customer support
  • 4.4 Availability of product you wanted
  • 4.6 Selection of products - Types of products available
  • 4.2 Prices relative to other online merchants
  • 3.7 Shipping charges
  • 4.5 Charges stated clearly before order submission
  • 4.0 Order tracking
  • 4.3 Variety of shipping options
  • 4.6 Clarity of product information
  • 4.6 Overall look and design of site
  • 4.1 On-time delivery - Product arrived when expected
  • 4.0 Overall satisfaction
  • 4.0 Would shop here again
  • 4.6 Ease of finding what you are looking for
  • 4.1 Product met expectations
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Collectibles Today ia a leading provider of collectible artworks and fine gifts, collectiblestoday.com offers both serious and casual collectors the most comprehensive selection available. Their diverse inventory includes the works of many well-known and highly respected artists such as Thomas Kinkade, The Ashton-Drake Galleries, The Bradford Exchange, Christopher Radko, Department 56, Precious Moments, and many others.
Contact Information
Physical Address: 9333 N. Milwaukee Ave
Niles IL 60714
UNITED STATES
Customer Service: Tel: 1-866-907-3607
Web site: http://www.bradfordexchange.com
Features & Services

Ordering Methods
Order phone number: (877) 268-6638
Toll-free order phone number: (877) 268-6638
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
304 Reviews TotalReviews 1 - 10 of about 304
  • 0.5 Would shop here again
  • 0.5 Overall satisfaction
  • 0.5 Product met expectations
  • 0.5 Availability of product you wanted
  • 0.5 Order tracking
  • 0.5 Customer support
  • 0.5 On-time delivery - Product arrived when expected
  • 4.5 
Sunday, May 20, 2012 10:40 PM
I order the steelers lamp for my husband for father day. Either they said u could pay in ful or paid three payments with a credit card for the next 3 month. So they wrote me and told me the onlly way I could do it was paid in full. So bradford exchange can forget it. I found the same lamp on amazon for the cheaper price and free shipping.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
Sunday, May 20, 2012 5:45 PM
Thank You
thank you so much for allowing us to make payments for our items...
  • 5.0 Customer support
  • 5.0 
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Clarity of product information
Sunday, May 20, 2012 4:57 PM
Easy fun
  • 2.0 Would shop here again
  • 2.5 Overall satisfaction
  • 4.0 Product met expectations
  • 1.0 On-time delivery - Product arrived when expected
  • 4.0 Availability of product you wanted
  • 2.0 Order tracking
  • 0.5 Customer support
  • 4.0 
  • 3.0 Shipping charges
  • 5.0 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 3.5 Prices relative to other online merchants
by Riz, Sunday, May 20, 2012 2:27 PM
Where are the phone numbers?? couldn't call you. bad bussiness....
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 4.5 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.0 
  • 4.0 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 4.0 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
by KHaymore, Sunday, May 20, 2012 12:35 PM
It is a lovely necklace and I hope it doesn't tarnish or wear down anytime in the next few years or I will be very disappointed.....
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Clarity of product information
  • 5.0 Overall look and design of site
  • 5.0 
Sunday, May 20, 2012 10:49 AM
Happy with Bradford Exchange in every way.
I don't have an opinion as of yet. SO for I am happy with my experience with Bradford.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 4.5 
  • 4.5 Shipping charges
  • 4.5 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 4.5 Prices relative to other online merchants
by Hotmomma53, Saturday, May 19, 2012 9:36 PM
I have always liked everything I have bought and the couple of things I have had to return was done with no problems. They have beautiful jewelry with reasonable prices and a great monthly plan if needed with no finance charges. How can you beat that !!!
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.5 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 4.5 Overall satisfaction
  • 5.0 Would shop here again
  • 4.0 
by carol, Saturday, May 19, 2012 6:32 PM
The items i purchased looked even better in person then online. I am very satisfied with bradford exchange and will definitely order in future
  • 2.0 Would shop here again
  • 3.5 Overall satisfaction
  • 0.5 Product met expectations
  • 3.5 On-time delivery - Product arrived when expected
  • 1.5 Customer support
  • 3.5 Availability of product you wanted
  • 2.5 Order tracking
  • 4.5 
  • 2.5 Shipping charges
  • 4.0 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 3.0 Prices relative to other online merchants
Saturday, May 19, 2012 5:55 PM
I was very disapointed with the ring I purchased. It looked very cheap for the price. The picture looked much better than the ring. I had waited to buy it for about 9 months and when I finally bought it for my 40th wedding anniversary I was not happy with it at all. I tried to call the company on two different occasions and all I got was recordings and never got to talk to a person. I have returned the ring and paid for the postage and requested a return confirmation and have not received anything back stating someone from the company has received the ring as of 5-19-2012. I really thought the ring would be something I could have cherished for years to come.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 
  • 2.5 Shipping charges
  • 2.5 Variety of shipping options
  • 4.0 Charges stated clearly before order submission
  • 3.0 Prices relative to other online merchants
by VC, Saturday, May 19, 2012 11:51 AM
Item purchased met my expectations.
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