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Grainger

Grainger Store Details
352 customers have rated this store since April 2003

 
4.5
See all ratings
All Ratings
  • 4.6 Availability of product you wanted
  • 4.7 Would shop here again
  • 4.6 Order tracking
  • 4.7 Product met expectations
  • 4.6 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 4.0 Prices relative to other online merchants
  • 4.3 Shipping charges
  • 4.4 Variety of shipping options
  • 4.4 Selection of products - Types of products available
  • 4.4 Clarity of product information
  • 4.3 Overall look and design of site
  • 4.2 Ease of finding what you are looking for
  • 4.7 Charges stated clearly before order submission
  • 4.5 Overall satisfaction
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: 100 Grainger Pkwy
Lake Forest IL 60045
UNITED STATES
Customer Service: Tel: 1-888-361-8649
Web site: http://www.grainger.com
Features & Services

Ordering Methods
Order phone number: 
Toll-free order phone number: 
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
71 Reviews TotalReviews 1 - 10 of about 71
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
Thursday, March 22, 2012 10:09 AM
Grainger has been and is a great way of doing business
Maria, was AWESOMEshe was able to ask for simple part number and boom baby it was there nice and easy as we wished everything was.Thanks again Maria.
  • 4.0 Would shop here again
  • 3.5 Overall satisfaction
  • 4.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 3.5 Customer support
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 3.5 
  • 3.5 Shipping charges
  • 3.5 Variety of shipping options
  • 1.5 Prices relative to other online merchants
  • 4.0 Charges stated clearly before order submission
  • 4.0 Selection of products - Types of products available
  • 3.5 Overall look and design of site
  • 3.0 Ease of finding what you are looking for
  • 3.5 Clarity of product information
Thursday, March 22, 2012 8:42 AM
nocomment
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by Schuyler, Thursday, March 22, 2012 8:33 AM
Ordering off the website has been great. Very "PLEASED"
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 
  • 5.0 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 4.5 Clarity of product information
  • 4.0 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
  • 5.0 Selection of products - Types of products available
by Barrstow, Wednesday, March 21, 2012 3:08 PM
I order on line. It's quick and easy plus I like how it shows a picture of whay I am ordering on most any item.
Overall a very good supplier
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
Wednesday, March 21, 2012 2:03 PM
Never have any problems ordering/receiving anything from Grainger.
We have a corporate account with Grainger and have always had good dealings with them. Usually get orders the next day.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by Sunshine, Wednesday, March 21, 2012 1:35 PM
SATISIFIED.I think grainger has the best delivering system in the world.
GRAINGER IS ON TIME ALL THE TIME.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by Gabby, Wednesday, March 21, 2012 11:30 AM
Have what I want and prompt delivery
Grainger has everything!
  • 5.0 Would shop here again
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by theman, Wednesday, March 21, 2012 10:59 AM
Service has been great.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 4.5 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
Wednesday, March 21, 2012 10:58 AM
Great business partner!
Great company !
  • 4.5 Would shop here again
  • 4.0 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Availability of product you wanted
  • 4.0 Order tracking
  • 4.0 
  • 4.0 Variety of shipping options
  • 3.5 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
Wednesday, March 21, 2012 8:39 AM
I would like some better non technical data with the product description. ie suitable for 10-14 gauge cables with a 1/2" inch hole clearance for cable retainers
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