Customer Reviews |
| 243 Reviews Total | |
- 5.0 Would shop here again
- 4.5 Overall satisfaction
- 4.5 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0 Overall look and design of site
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Sunday, May 20, 2012 4:19 PM
Always have enjoyed crutchfield! Love the site and the company
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- 4.5 Would shop here again
- 4.5 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Availability of product you wanted
- 4.5
- 4.5 Clarity of product information
- 5.0 Selection of products - Types of products available
- 4.5 Ease of finding what you are looking for
- 4.5 Overall look and design of site
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by Bobbyfingers, Sunday, May 20, 2012 10:06 AM
After purchasing kenwood car stereo I noticed the steering wheel control harness was not included in necessary wiring hardware. I would have happily bought optional harness at time of purchase had I known better. It was an oversight on my part, but felt perhaps Crutchfield could have made stronger suggestion for optional equipment. I ended up paying another 100. @ best buy for harness Crutchfield charges 60. That's my only complaint. Awesome sight... Helpful and easy.
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- 5.0 Would shop here again
- 4.5 Overall satisfaction
- 4.5 Product met expectations
- 4.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 4.5 Availability of product you wanted
- 5.0 Order tracking
- 4.5
- 4.5 Shipping charges
- 4.5 Variety of shipping options
- 4.5 Charges stated clearly before order submission
- 4.5 Prices relative to other online merchants
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Saturday, May 19, 2012 11:47 AM
Shipping took a little long 5 days. I would prefer 3 to 4 days.
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- 4.5 Would shop here again
- 4.5 Overall satisfaction
- 4.5 Availability of product you wanted
- 4.5 Order tracking
- 4.5 On-time delivery - Product arrived when expected
- 4.5 Product met expectations
- 4.0
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Friday, May 18, 2012 6:10 PM
Crutchfield is awesome! I like their broad selection of products and tech staff to help with your purchase Crutchfield is very competitive, friendly, and always helpful in making my decisions.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 4.5
- 5.0 Clarity of product information
- 4.5 Selection of products - Types of products available
- 4.5 Ease of finding what you are looking for
- 3.0 Overall look and design of site
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by Cris B, Friday, May 18, 2012 12:43 AM
I have been a long time Crutchfield customer and have never had any issues with product, prices or support. In reference to this order where I had a question about a item which was free with the product purchase when the product was out of stock, Crutchfield personally contacted me and corrected the matter. As a small business owner myself that deals with the public, The service, professionalism and yet personal touch that Cructhfiled provides in the internet market world is unmatched, they simply are the best. Love Crutchfield..long time customer....I did have a issue with this order that I was not totally happy with. I waited for a powered sub woofer to be back in stock to order. When the sub woofer was out of stock, it included a free wiring kit. As soon as the sub woofer was back in stock, I placed my order for the subwoofer, but there was no longer a free wiring kit included. I called and spoke with a representative about this issue to see if I could still get a free wiring kit since the powered sub had been out of stock. Was told they could not do that. I will still continue to shop at Crutchfield..but feel dissapointed about having to pay for the wriing kit when before, it was free when the powered sub was out of stock.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 4.0 On-time delivery - Product arrived when expected
- 4.5 Customer support
- 5.0 Availability of product you wanted
- 4.0 Order tracking
- 5.0
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 4.5 Prices relative to other online merchants
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Thursday, May 17, 2012 8:39 PM
Very impressed with all of the necessary adapter cables.
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- 5.0 Would shop here again
- 5.0 Availability of product you wanted
- 4.5 Order tracking
- 4.5 Customer support
- 4.5 On-time delivery - Product arrived when expected
- 4.5 Product met expectations
- 5.0 Overall satisfaction
- 4.5
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Thursday, May 17, 2012 11:52 AM
i really liked, they show you everything you need to know about what you looking for; was a great experience. i know i will be shopping again with Crutchfield, is amazing; thanks
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
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Thursday, May 17, 2012 9:43 AM
Always reliable. No comments at this time.
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- 4.5 Would shop here again
- 4.0 Overall satisfaction
- 4.5 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 4.5 Customer support
- 4.5 Order tracking
- 4.5 Availability of product you wanted
- 5.0
- 3.0 Shipping charges
- 3.0 Variety of shipping options
- 3.0 Prices relative to other online merchants
- 5.0 Charges stated clearly before order submission
- 3.0 Selection of products - Types of products available
- 4.0 Overall look and design of site
- 4.0 Ease of finding what you are looking for
- 4.0 Clarity of product information
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by Chuck, Thursday, May 17, 2012 9:31 AM
Only frustration was web chat information on the rear speakers for the BMW Z3 2.8 with Harmon Kardon sound system, the rear speakers are 4" not 5.25"
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 4.5
- 5.0 Shipping charges
- 4.5 Variety of shipping options
- 4.5 Prices relative to other online merchants
- 4.5 Charges stated clearly before order submission
- 4.0 Selection of products - Types of products available
- 4.0 Overall look and design of site
- 4.0 Ease of finding what you are looking for
- 3.5 Clarity of product information
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by Bill, Thursday, May 17, 2012 8:55 AM
Great communication and always great service!
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